Why Selling More Alone Won’t Get You There
- Zach Hetterick
- Feb 3
- 4 min read
For many equipment dealers, the plan sounds like this: sell more.
More deals. More units. More revenue.
It’s an easy goal to rally around. Volume feels like progress; it’s visible, measurable, and motivating. In a strong market, it can even hide a lot of inefficiency.
But in today’s environment, selling more doesn’t guarantee you’re making more money. If your sales system isn’t optimized, more volume doesn’t fix the problem, it exposes it.
And when the pressure hits, most dealers don’t optimize the system, they push harder. It sounds logical, but the real constraint usually isn’t effort or spend. It’s sales performance discipline and the front-line leadership required to execute it consistently.
For many dealers, chasing more revenue isn’t the answer. It's the reason sales performance stalls.
More Deals Won’t Fix a Margin Problem
One of the biggest myths in this industry is that margin issues can be solved with more sales volume.
They can’t.
When discounting becomes the primary way to win:
Each sale contributes less profit
Price becomes our leader versus the value the dealership and products offer
Reps learn to lead with price instead of value
Margin becomes impossible to recover later
It’s a race to the bottom
Selling more low-margin deals doesn’t strengthen your business.
What to optimize instead:
Set clear margin floors, and work with them one-on-one to make things happen
Coach reps to sell value and outcomes (not just iron and specs)
Track discounting patterns early and correct them fast
Sales optimization means you don’t need to win every deal. You need to win the right deals, the right way.
More Volume Exposes Weak Sales Process
If your sales process is unclear, slow, or inconsistent, more volume doesn’t create growth.
It creates friction.
Because more deals without sales optimization means:
More stalled decisions
More quoting errors
More time wasted chasing internal answers
The system that felt manageable at low volume becomes a bottleneck at higher volume.
What to optimize instead:
Simplify quoting and approval steps
Clarify ownership at every stage of the deal
Make the best process the easiest and most consistent process
In the end, sales optimization is speed and consistency. Hustle doesn’t replace either.
Selling More Often Means Carrying More (and Paying More)
More sales typically require more inventory and that comes with real cost.
If inventory decisions aren’t disciplined:
Cash gets tied up
Your used equipment inventory grows versus your used customer list growing
You don't sell the equipment in the same market you bought it in. You have it for a year or more and the market shifts.
Carrying costs climb
Aged units become harder to move
Sales gets forced into 'turn it to cash' behavior
Then, dealers end up selling more just to support inventory choices they shouldn’t have made.
What to optimize instead:
Set inventory turn targets by category
Make earlier pricing decisions on slow movers. Sell them and move on.
Treat aging inventory as a strategy issue, not a sales failure
A dealership can look like it’s growing while cash flow is quietly collapsing. Sales optimization protects both.
Sales Activity Isn’t the Same as Sales Effectiveness
When leadership pushes growth without optimization, sales teams get pushed to “do more”:
More calls on paper to meet the number of calls.
More demos without qualifying the customer.
More travel versus an efficient call plan
More quotes to show managers to hit quotas
Activity rises, but conversion and margin don’t always improve. It becomes activity versus productivity.
That’s because effort isn’t the constraint. Focus and deal strategy are.
What to optimize instead:
Coach reps on deal strategy, not just effort. Get in the truck with them.
Help reps remove obstacles instead of chasing activity numbers
Optimized sales teams don’t just work harder. They win faster, cleaner, and with better margin.
Acknowledge of the Role of Salesperson Has Changed
Your customer walks in educated. That’s the new normal.
They can find specs in seconds. They can compare pricing across dealers in minutes. And they can spot pressure or desperation immediately.
In today’s market, the sales role has to shift from providing information to guiding decisions. Your team must sell like advisors, helping customers evaluate the total cost of ownership, productivity impact, timing, trade value, and the right structure to make the deal work. That includes creative financing options, flexible terms, and payment strategies that fit the customer’s cash flow, so you can win deals without racing to the bottom.
What to optimize instead:
Train reps to lead with value and outcomes, not specs and price
Build a consistent discovery process before quoting
Use creative financing proactively to protect margin
Improve speed to response (speed beats the internet)
Make buying easier, not cheaper (remove friction, empower decisions)
If you can’t defend value early, you’ll discount late.
Misalignment Kills Sales Performance
One of the hidden costs of chasing volume is internal misalignment. Salesmen want to prioritize what customers want to buy, not necessarily what you need to sell.
When leaders aren’t aligned on what matters most, teams get conflicting direction — and execution breaks down.
What to optimize instead:
Align leadership priorities early at the unit and customer level
Define when margin matters more than volume (and vice versa)
Communicate trade-offs clearly across the organization
Sales optimization requires alignment, not mixed messaging.
Don’t Chase Sales Alone. Optimize Performance
Selling more isn’t the goal. Keeping more is.
Optimize the engine:
Stronger margins
Faster execution
Cleaner deals
Better conversions
“Sell more” is easy to say, but it’s not a strategy. Build the system so that every deal is profitable before scaling it.
That’s sales optimization.
